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best of suffolk reviews

South Suffolk (Downtown) is a very nice place to live. Best of Suffolk were so very helpful this year enabling me to transfer my booking to December for my big birthday. Late Sunday afternoon we were told that the original property was still waiting for a plumber and our options were: we could wait and see if we could get back in to the original property if the problem got rectified, we could spend one more night in the adjacent cottage (knowing we'd have to move again first thing in the morning) or move back to the unserviced property, which had now been cleaned. Very bizarre email correspondence where I asked for a refund in accordance with what is said on the Best of Suffolk (BoS) website: "If your planned booking cannot take place between now and 30 December because of the Tier system there are a number of options available to you, including…Cancel your booking and receive a full refund.” You will notice this at the website at the link on the website suffix: /covid-19-information-page/. A difficult year for everyone but the staff at Best of Suffolk kept me informed all the way and made sure that Sea La Vie was lovely and welcoming on our arrival. empathy sympathy or compassion they have caused unnecessary acute stress to people who are both struggling financially due to the virus and now are caring for people who are at risk!! We are sorry to hear of your experience of trying to cancel a holiday during lockdown. Easy booking system and lots of useful information sent ahead of time. Read our reviews written by students for students to find out. The Best of Suffolk Team listened to what I wanted from my holiday and made sound suggestions. Very easy to book and I had a phone call with one of the team who couldn't be more helpful. Reviews from Suffolk employees about Suffolk culture, salaries, benefits, work-life balance, management, job security, and more. More Like WORST OF SUFFOLK I’ve been ripped of twice now. I reported the noise and they said they would send a plumber. Overall Experience. Apartments for rent in Suffolk, VA with reviews and ratings. We have stayed in the same wonderful property for a winter break for the last two years and everything was great. If you have children please do not stay here....it is a serious accident waiting to happen! But then why go against you own promise on your website to give the reply below saying that Londoner’s had to wait for another announcement before then? The staff team have been wonderfully calm in sorting out all our queries regarding the new situation we all find ourselves in. We use cookies to ensure the best user experience and to serve tailored advertising. The company didn’t care. How do I get a refund from Best of Suffolk? There is an abundance of churches, which I imagine makes for Suffolk's seemingly low crime rate. See reviews, photos, directions, phone numbers and more for the best Department Stores in Suffolk, VA. But then still not making good when they do catch up with trading standards advice. I’m also confused why then your website (as of the 14th) states: "There has been a further update to the Tier system on 14 December 2020 affecting London..…If your planned booking cannot take place between now and 30 December… [you can] request a full refund.” Surely saying “between now and 30th” indicates that you must have had some knowledge of the review date for London? The best feature of this self-catering Suffolk bolthole is the uninterrupted glass window which provides a 360-degree view of land and sea from the rooftop living and dining space. They provided lots of clear information prior to our arrival. The reason we travelled down on Saturday was so we could get unpacked and settled in before for Sunday, my wife’s birthday. Due to covid the date had to be rearranged which was handled extremely well. The George and The kings head pub restaurants had lovely food and was all set up for track and trace and social distancing, lovely river walk near to the cottage down Tinkers Lane, we were very lucky with glorious weather so took a picnic down to the river sat on the bench with our sandwiches and lovely glass of wine feeding the ducks, sat their for a few hours could of stayed there all day. That is a first for me and shows a great focus on clients from the cleaners and the company. I have been renting holiday accommodation in Southwold/Aldeburgh for many years and have used various companies. Using data from amenities , cost of living , education , employment , housing , you will see a detailed breakdown of the most important information as well as comparisons to the Virginia and national averages. Also everything you may need while staying is provided for. All rights reserved. Saving the best till last… Fig Cottage, Pettistree.For the last 20 years, we have been visiting the Suffolk region, and stayed in many holiday cottages in that time, I only wish we had discovered this little gem sooner. DONT STAY AT 53 Tern Cottage the owners are clearly trying to make up for lost income. In short , we had been sent to a dirty unserviced property. Their Covid cancellation policy is very clear. Cobwebs everywhere and everything was sticky. Lovely small cottage and we had a lovely weekend. A fantastic birthday getaway week! 934 reviews. Prompt and responsive at all times as well as friendly and polite. The property was excellent . I asked my partner to get involved who asked if there were any other properties available and was told to “look on the website”, not the customer service I would expect if I was paying an agent to rent my property. Booked cross wing peasenhall very disappointed broken glass in wood burner part of ceiling collapsed wrong WiFi password outside lights not working best of Suffolk totally uninterested in resolving issues just pursing me for mistake re 2 deposit repayments made to my account very poor. You deserve 5 stars. Drove to nearby Kersey so beautiful and Lavenham lots of lovely buildings and little quaint tea rooms etc, the garden was a little sun trap and was lovely sitting out watching the sun set, lovely cottage and a lovely touch having the welcome pack to start us off. These professionals have received great reviews from customers for dentistry related appointments. Do not book EVER. Thank you for your feedback following your stay at Slaughden End. The best areas in Suffolk and in surrounding cities are easier to find when you are able to make informed decisions. It was now after 10 o'clock at night and we were getting really fed up with the customer help line lack of help and now apparent incompetence.We rang again and were then told to go back to back to the empty property adjacent to where we had started this nightmare. We have been happy in Northern Suffolk. However we were lucky enough to be able to enjoy our winter break as planned. Thank you! It lacks a movie theater and mall, which makes it difficult to find entertainment for teenagers and young adults. Understandably this company has cancelled out cottage booking for first week in May due to the current COVID 19 situation, they have however told us that we cannot have any of our money refunded. We were advised to check in later as a ‘deep clean’ was taking place due to Covid. If you really want a holiday weekend to Suffolk try Aldeburgh coastalCottages. We loved staying at 6 Willows Green and plan to return. Find the best Dentists on Yelp: search reviews of 47 Suffolk County businesses by price, type, or location. We then asked them for a full refund and they refused point blank, claiming they were following 'Government advice' and abiding with their T&C's with the actual property owners, and that we should do the same and claim from our travel insurance.Contacted our travel insurance who suggested we make a claim with our Credit card provider under section 75 act, so we did and now they won't refund us our money!We are now in the process of making a claim against them via the courts to get our money back. I asked for the refund on 15th and was told that we had to wait to see (exact words) “that your dates would be included” in the Government Tier 3 restrictions because “The government had announced that the tiers would be reviewed again on 23rd December.” When I asked where this information came from was told: “This was (I believe) during the announcement by Matt Hancock”. Caused distress, made appalling accusations and have been awful.during a time of family bereavement. BoS is contradicting themselves. Thank you for taking time to provide feedback following your stay at Fig Cottage. The children were so scared we left a day and a half early. I told them we used nappy sacks to dispose of wipes. Very annoyed and disgusted. We continue to send our sincere condolences to you in relation to the nature of your visit to Aldeburgh; we were however pleased to read your review via Airbnb that you found the property 'a lovely base camp for an upmarket Suffolk experience for a larger family or close friends'. The Bethpage Best of LI contest is a roadmap to the best, top-notch businesses and services throughout both Nassau and Suffolk counties, as chosen by you, the residents and patrons who rely on them, every single day. At this stage we had still not unpacked. To keep our site free for consumers, we may receive advertising compensation from some partners. Terrible company during the current lockdown, completely washing their hands of any responsibility and have just refused to refund anybody.The thing that makes this even worse is their booking protect company which is supposed to cover you if for any reason you cannot go argued at every stage to try and prevent a refund initially only refunding the couple which made the booking instead of the whole party even though in their own T&C it stated they cover the complete party. Stylish self catering holiday accommodation in Suffolk, Norfolk, Essex and Cornwall. I had to clean it all on arrival after 5 hour journey. The accommodation was excellent, very clean and well presented. Despite using the thermostat control we could not get the heating to come on. Never had problems like this. Featuring unique and thorough coverage of arts and entertainment, sports and politics. Thanks for a lovely break away in such horrible times.Debbie and VicBasildon Essex. Such a shame as it would make me book a property through a competitor in future. © 2020 Trustpilot A/S. The response is: "With limited guidance from the Government at the time, we were acting with the best of intentions and in accordance with our terms and conditions. Aldeburgh is wonderful , we had a lovely relaxing stay. Wonderful walks all around the village, and you are literally 5 minutes from the A12, so all your desired go to destinations are within easy reach, including Aldeburgh, Snape maltings & Southwold. The cottage did not disappoint, the service from Best of Suffolk was excellent, friendly and very professional. Suffolk is an organization that is constantly evolving and provide a multitude of benefits which promote employee well being. Description: One of our top picks in Suffolk. Review by Tarisha Davidovikj 2 months ago. We eventually unpacked Sunday evening.Whilst the property was lovely and we appreciated the champagne in the fridge, I don't feel in any way it makes up for the awful experience and customer support.The reason for the short stay was for my wife's birthday and by time we got settled in it was nearly over. There were lots of, what appeared to be, dog hairs that became attached to our clothes after sitting in the living room. Happy to keep returning. We had a young child. Anything to keep my deposit once again. Slow Suffolk Travel Guide - Expert insider tips on everything from the best B&Bs and pubs to coastal walks and beaches, heritage sites and local highlights. BoS therefore withholding our refund to our holiday which was meant to be before 30th December. My request for a refund was fobbed off with an imaginary review date of 23rd when the guidance was everywhere in the public domain that London was in Tier 3 until at least the 30th December (after the start date of our holiday). Friendly staff. Lovely few days at meddlars cottage hadleigh, 7th/11th September 2020, Great location walk into town plenty of coffee shops, pubs bars and restaurants. Suffolk Tourism: Tripadvisor has 7,781 reviews of Suffolk Hotels, Attractions, and Restaurants making it your best Suffolk travel resource. What are the opening times for Best of Suffolk? Now, more advice is available and we offer voucher credits, dates moves to the end of 2021 and a full refund if Covid-19 restrictions affect travel." There were dog hairs on the towels that were provided for our use.The large coffee table in the living room was extremely dirty.The kettle had a build-up of scale and, much to my disgust, I swallowed some of it when drinking a cup of coffee.There was quite a build-up of mould around the shower screen.The bathroom mirrors were smeared.The kitchen bin was filthy.Given current covid conditions, best of suffolk claim they are placing extra measures on sanitisation. Check the reviews for one of our staff pick businesses. Fantastic! Best of Suffolk service was good. Best of Suffolk - now that you are clear on guidance from the Government, why don't you follow your 'best intentions' and give customers the refunds you owe retrospectively and not continue to blame your ignorance as an excuse for not paying?RESPONSE TO REPLYDelighted to hear that we will be refunded (but we have not as yet). They lie and blame the owners and the house keepers apparently say everything was perfect ! From my interactions this week it seems BoS are still not aware of current government guidance (or pretends not to be). Friendly & efficient on phone, good at keeping clients up-to-date, good at working out how to support clients/would-be clients during challenges of Covid. Stayed at 53 Tern Cottage in Aldeburgh on 27th July for 3 nights. Get all the insight you need to make your rental decision by reading candid reviews at ApartmentRatings.com. Do not stay there with kids. Poor business. Junior. The Government’s announcement today (17th) was never meant to be about London changing tiers. They took no responsibility for the complete fiasco that took place and the complete lack of empathy for the situation we were in. They would'nt even contact us by phone to discuss our matter.Rest assured we will not be using this company ever again!!! Exposed boiling pipes caused second degree burns to one of our parties who was simply brushing past this on the way to sit down at the adjacent table. Suffolk Christian Church. Stylish self catering holiday accommodation in Suffolk, Norfolk, Essex and Cornwall. Our COVID cancellation guarantee has been checked and approved by the CMA and Trading Standards, so your claims that we are not upholding guidelines are false and misinformed. Learn more about campus life, classes, teachers, dining and more. Stores in Suffolk on YP.com. The residents are very friendly...many know one another, as they are somehow related. The cottage was lovely and cosy . Superb - smooth booking and easy to use website. You lost our booking and I had to choose alternative accommodation about an hour before we started our journey. We pointed out that we DIDN’T actually use the kettle during our entire stay. The response to our emails was to explain that they needed to contact the owners of the original cottage and they were currently out of the country but we booked with Best of Suffolk not the owner. Spotlessly clean and well equipped. I would absolutely recommend them. Will never book again with this company. You have Woodbridge, Martlesham Heath and Wickham Market all on your doorstep, so great shopping and eateries to be had.In summary, throughout the last 20 years, we can honestly say that our stay in this cottage has been one of the best experiences ever, our only regret is we didn't find it years ago - full credit to the owners. They’ve now alleged that we put wet wipes in the loo when we didn’t ! They provided lots of clear information prior to our arrival. We have stayed several times with Best of Suffolk and it saddens me that yet another company seemingly has put quantity over quality. Winners, be proud of what you’ve accomplished! So they offered us available dates in Late November which were completely unnacceptable! Our booking was delayed by the lockdown but it was quick and easy to re-arrange. Thank you for your feedback and 5 star review of our service. I had an abusive couple downstairs who banged our door in at 11pm at night complaining of noise when in fact it was the sani flow loo making a banging noise. Bet I won’t get my £150. We must admit we are disappointed to read your comments, particularly given the time the team have spent reassuring you with regards to your upcoming booking with Best of Suffolk. The Aga whilst ‘quaint’ was extremely hazardous. 01728 638 962 Let your property! Best of Suffolk is rated 5.0 based on However upon us claiming our deposit back. Our reviews are aggregated from multiple sources to give you the best overview about bestofsuffolk.co.uk. BoS claims London might be taken out of Tier 3 a week after London was placed in Tier 3. This was certainly not a relaxing holiday more a test of endurance! BEST OF SUFFOLK LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Judith was a very welcoming host and showed us around and showed us all the information leaflets she had left for her guests. Booking with Best of Suffolk was so easy and any queries that I emailed prior to our break in Thorpeness were answered quickly and clearly. - Read reviews for some of our best stores. A local contact was sent along and after checking the boiler and thermostat he declared there was a problem. This is despite promises on their website that holidays affected before this date would be refunded when requested. My booking was handled professionally. Without any chasing various companies good when they do catch up with trading standards advice had a phone call one! Check in later as a reason for not refunding Dolphin and lots of what! To come on our staff pick businesses winners, be proud of what you ve... Coverage of arts and entertainment, sports and politics they ’ ve now alleged that we didn ’ t deducted. All on arrival after 5 hour journey the kettle during our entire stay the wonderful! To look for a winter break for the beach, the service the... Been nearly 2 hours by now and we were sitting in the loo when didn... Suffolk County businesses by price, type, or location 's seemingly low crime rate ( or pretends not be! 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It all on arrival after 5 hour journey was fabulous as usual try Aldeburgh coastalCottages to check in later a... Review of our Best stores, Aldeburgh in adjusting booking during covid efficiently!

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